Pyramisa Hotel Luxor

The staff was attentive and did their best, from the receptionists like Ali Moussa to the restaurant and housekeeping staff. We also booked private guides through the hotel, who provided great service. Lastly, the location directly by the Nile is the major advantage, with options of going on river cruises from the hotel.

Staff is amazing and friendly, the view to the Nile is spectacular, hotel is huge, it has 3 restaurants, 2 of them are thematic (Italian and Chinese), facilities are outstanding. Since I had an early tour, the guy at the reception offered to us the night before grab and go breakfast which made my day and avoid going to the tours without a meal. Kudos for that.

Memorable stay. We were upgraded free of charge to the Junior suite which had world class view of the nile and valley of the kings. Room was spacious and clean, and room service was impeccable. We saw the hot air balloons every morning from our balcony. Staff are absolutely fantastic, shoutout to two members of staff. Aya was lovely and helpful and greeted us and talked to us every time with a smile. Abdul who operates the tours was very professional, tours were organised well, priced well and always had time to speak to us. Genuinely a nice person. We are well seasoned travellers and recommend that you book tours from Abdul as safety is guaranteed and you can make your tours flexible. Abdul and Aya organised a lovely cake for our anniversary. Also, our sunset felucca ride on the nile on our boat Maggie Moon was lovely. Luxor temple and the city is within walking distance and experienced nice walks in the evening. Overall a lovely stay in Luxor and we will stay again.

at the Pyramisa Hotel an exceptional stay, a huge structure with dozens of customer service staff, an internal buffet restaurant and 3/4 other restaurants always in the structure, an Italian cuisine restaurant, a Chinese one etc.. also a poolside bar and a very large breakfast. Special mention for Abdul and his staff (Mohamed and the others) of the Limousine service. They have a desk always active in the hotel lobby and have dozens of proposals for tours and experiences with a guide also in Italian (a rare thing in Luxor). Punctual, precise and honest.

Happy with the stay. In particular Abdul who helped organise my activities whilst in Luxor was very useful and I would recommend asking for his help if you are staying here.